Privacy Policy

We collect information in a few ways when you interact with Luxe Harmony:

• Information you give us. When you submit an inquiry, request a quote, or book our services, we collect details such as your name, email address, phone number, event date, venue, and any preferences or messages you share.
• Information collected automatically. Like most websites, we automatically receive standard technical data such as your IP address, browser type, device information, referring pages, and how you navigate our site.
• Cookies and similar technologies. We use cookies and comparable tools to operate the site, remember your preferences, and understand how visitors use our pages.

We use the information we collect to:

• Respond to your inquiries and provide quotes and proposals;
• Plan, coordinate, and perform the services you book;
• Process payments and maintain our business records;
• Send booking confirmations, scheduling details, and service-related messages;
• Improve our website, offerings, and customer experience;
• Comply with our legal and contractual obligations.

We do not sell your personal information. We share it only in these limited circumstances:

• Service providers. Trusted partners who help us run our business — such as our form and email providers, payment processors, and scheduling tools — and who are permitted to use your information only to provide services to us.
• Event partners. Where necessary to coordinate your event, we may share relevant details with planners, venues, or other vendors involved in your celebration.
• Legal reasons. When required by law, or to protect the rights, safety, and property of Luxe Harmony, our clients, or others.

Our website relies on a small number of third-party services that may process limited data on our behalf, including embedded contact forms (HubSpot) and embedded video (YouTube). These providers maintain their own privacy policies governing the information they collect. We encourage you to review them.

Cookies are small files stored on your device. We use them to keep the site functioning, remember your choices, and measure site performance. You can control or disable cookies through your browser settings, though some features of the site may not work as intended if you do.

We keep personal information only for as long as needed to fulfill the purposes described in this policy — including providing our services, meeting our legal and accounting obligations, and resolving disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, or to object to or restrict certain uses. To make a request, contact us using the details below and we will respond in accordance with applicable law. You may also unsubscribe from non-essential emails at any time using the link in those messages.

We take reasonable administrative and technical measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be highlighted where appropriate. Your continued use of the site after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Email: info@luxeharmonymusic.com
• Phone: 561-316-7164